Claims Service

Claims Procedures and Documentation

On the happening of any accident or illness which give rise to a claim under this insurance the Insured shall

• Notify the Insurance Company within 21 days stating the circumstances of the loss, damage, liability, injury, death or illness
• Notify the police if there is evidence of criminal or malicious act involved
• All medical reports certificates and information required by the Insurance Company shall be furnished at the Insured/Insured Person’s expense

Documents required for Medical Claim (Foreign Domestic Worker Insurance / Foreign Worker Medical Insurance)

• Original Claim Form.
• Medical Report.
• Original Medical Receipts.
• Photocopy of the Policy Schedule.
• Photocopy of the worker's work permit OR the Work Permit cancellation letter, if he/she has been repatriated.
• Any other documents that may be required by the Insurance Company.

Please send your claim documents to:

ERGO Insurance Pte. Ltd
5 Temasek Boulevard,
#04-01 Suntec Tower Five,
Singapore 038985

For all other classes of insurance claims, please contact us or send your claim documents to:

InsureAsia Agency Pte Ltd

60 Eu Tong Sen Street,
#02-07 Furama Hotel
Singapore 059804

Payment Mode

Cheque Payment

Payable to: Insureasia Agency Pte Ltd

Mailing Address:
60 Eu Tong Sen Street #02-07 Furama Hotel Singapore 059804